The process is initiated with a rigorous site selection based on secondary research and area visits involving stakeholder participation. One MMC team visits each site every two weeks at a prefixed time managing an optimal balance between reach and continuity of care. The service is set apart by online EMR for patient tracking, guided referral for serious conditions and co-ordination with government authorities and private health care providers.
A robust back office system of monitoring and tracking of clinic activities, supplemented by community feedback is in place. Our experience has shown that providing quality care to people who live in constant crisis increases their self worth, empowering them and making them resilient; helps improve health and sanitation, their health seeking behaviour and ultimately their quality of life.
