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The Queensland Transcultural Mental Health Centre- using a Culturally-Sensitive, Trauma-Informed Approach to Ensure Comprehensive and Collaborative Mental Health Care for Clients from a Refugee Background.

The Queensland Transcultural Mental Health Centre- using a Culturally-Sensitive, Trauma-Informed Approach to Ensure Comprehensive and Collaborative Mental Health Care for Clients from a Refugee Background.

Queensland Transcultural Mental Health Centre, Brisbane, Australia
Refugees and asylum-seekers are a population vulnerable to a wide range of challenges, including to their mental well-being.
Furthermore, they encounter significant obstacles when needing to access and engage in mental health care. This leads to subsequent disparities in mental health outcomes and inequity in health care service provision. In response to this, the Queensland Transcultural Mental Health Centre has been established aiming to reduce these disparities and improve mental health outcomes through a range of evidence-based strategies, such as:
• Provision of culturally-sensitive assessments and culturally-responsive treatments;
• Trauma-informed approach to care (from engagement to using culturally appropriate treatment modalities);
• Facilitating involvement of appropriate services when patients’ needs change and can no longer be met with existing service providers;
• Working collaboratively across sectors using an integrative culturally-sensitive approach with the aim to negotiate and implement the best treatment modalities which respond to the specific needs of clients who have experience trauma;
• Research and piloting innovative trauma therapeutic approaches with the aim to building capacity of mainstream mental health services to further provide ongoing culturally sensitive care to CALD consumers in a clinical setting;
• Development/delivery and research of a culturally responsive/adapted CBT program to address the specific needs of CALD clients with depression.
Our service operates state-wide, using a consultation-liaison and bicultural worker brokerage model, and we consult to a wide range of service providers in various domains including the private practice, non-government and public health settings. We work regularly with agencies specialised in assisting vulnerable populations such as asylum-seekers, refugees and migrants.
The presentation will be capturing a few case examples to illustrate the above model while demonstrating an effective, collaborative and culturally sensitive trauma-informed care.