The helpline received 6142 calls over two years, including administrative and media enquiries. Men accounted for 88% of the callers regarding sexual dysfunction. Erectile dysfunction accounted for 68% of the complaints by men using the e-mail service. Rapid ejaculation, loss of sexual drive, genital problems and masturbation worries were other concerns received. A large number of men from the Indian sub-continent used the email service, mostly for rapid ejaculation and masturbation worries, many related to arranged marriages. Significant correlations were identified between the types of sexual dysfunction and the age and ethnicity of the men who presented with them.
We confirmed that the commonest sexual complaints in men were erectile dysfunction and loss of sex drive.